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Booking Confirmation:
Clients are requested to send at least 50% of the total
cost of a tour in order to guarantee the reservation
into our bank account as directed by our salesman.
When to book your Safaris:
It is better to book as far in advance as possible to
ensure availability of rooms and other services at the
time you wish to travel, especially during the peak
seasons (July & August and Christmas time). This is
especially important for those wishing to travel on
private custom safaris and those adding extensions to
the scheduled trips.
Cancellation: When the cancellation is done in a period of over 30
days of the safari/tour, the payment will be refunded
minus the transfer fee. When the cancellation is done in
a period between 14 – 30 days of the safari/tour, 50% of
the payment would be refunded. When the cancellation is
done in a period between 7 – 14 days of the safari/tour,
25% of the payment would be refunded. When the
cancellation is made in a period of less than 7 days to
the safari/tour then the payment is NON-REFUNDABLE.
Loss/Damages: The company will exercise utmost care in handling its
guests and their property, but will not be responsible
for loss or damage to personal belongings or personal
injury.
Transportation:
The Company may, at its discretion, use Land Cruiser,
Land Rover, Min-buses or any other suitable transport
subject to weather and other condition ( a request for a
specific type of vehicle will be considered). The
company reserves the right to employ the service of
subcontractors. English/French and Spanish driver guides
are provided. All tours start and end in Arusha.
Price Lists: Price quotations are inclusive of hotel or lodge
accommodation charges, meals, park fees, driver guides
and his expenses. Quotations do not include hotel
expenses prior to and at the termination of the tour,
alcoholic drinks, tips or any other item not mentioned
in the quotation.
Credit Cards as mode of Payment: We don't have facilities to process Visa or MasterCard
for your safari deposit/balance payments. The balance is
to be paid 3day before arrival.
Money: Major foreign currencies - particularly US$
or Euro - and travellers cheques are accepted and are
convertible at banks and bureaux de changes in the main
town and tourist areas Euros are also widely used and
have good rates. Credit cards are not widely accepted
and carry poor exchange rates. Most of Banks offer ATM
facilities. Banks in major town and Cities have
introduced now ATM facilities at a better rates at least
but keep in mind the exchange rates and or service
charge will make you loose some money. Most of Card are
accepted although with deferent banks. VISA is accepted
by most of the Banks. Visitors may be expected to pay in
foreign currency for game parks. Don't change money in
the street.
Camping Safaris: We also provide standard camping safaris and numbers of
days will be the same as staying in lodges. Prices for
camping safaris include: Park fees, meals, cook, driver,
camping gear and transport. Prices for camping safaris
per trip will depend on the number of people. Maximum is
five people in a 4 WD vehicle. We prefer every client to
sit on a window seat. We can arrange for extended car
that give all our clients a chance to the window. Your
wish is our commitment.
Mountain climbing:
Prices for mountain climbing include entry fees, meals,
transport to and from mountain gate, hut fees/camping
fees and equipment - tents, foam mattress, mess tent,
table and chairs, Wash room facilities, rescue fees,
porters, cook and guides. It does not include items for
wearing e.g. clothes, boots, climbing sticks, socks,
goggles etc. See more on climbing gear.
Insurance and Responsibility:
Everyone is responsible for personal travel insurance,
if already you have one. Please check whether it applies
for Africa. SED Adventures Tours and Safaris and associated
companies act only as agents of the clients in all
matters relating to hotel accommodation, tours,
transport and shall not be liable for injury, delay,
loss or damage in any manner. The company is likewise
not responsible for theft or loss of baggage. Please
baggage insurance is therefore recommended.
Alteration to Tours:
The company reserves the right to alter arrangements or
cancel the operation of a scheduled tour should
conditions necessitate. It also reserves the right to
decline to accept or retain any person as a member of
any tour at anytime, in which case an equitable amount
will be refunded.
Liability:
The company and its agents act only as an agents of the
tours, transport, etc and shall not be liable for
injury, delays, loss, or damage in any manner. The
company's liability to passengers carried in its own
vehicle is governed by the lows of the country in which
the tour takes place and no other country. All claims
are subject to the jurisdiction of the courts of the
country in which the actions arises. The company
reserves the right to employ sub-contractors for all or
part of the service. The company shall not be held
responsible for loss or damages to baggage.
Accommodation:
Based on two persons sharing a twin room/tent. Where
possible rooms with private bath are requested. Single
rooms are available at and additional cost but can not
be guaranteed. Hotel/Lodge/campsite are named as an
indication of category and rooms may be reserved at
similar hotel/lodge.. Avoid changes for hotel for doing
pre-booking to reserve the room. |
